Why sunskylight® ?
Sunskylight®: A Sky Within Reach
Artificial Sun: Sophisticated optical system, real sun
Our advanced optics craft a lifelike sun that seems to move with you, offering a vivid sky and sun illusion for a true sense of openness.
Warm beam: simulates skylight sunlight into the room
Circadian Rhythm: In Sync with Nature's Clock
- Full Spectrum
- High Color Rendering Index
- High Brightness
- No Blue Light
- App Control
- Worldwide Delivery
- Free Shipping
- Tax-Free
- 30-Day Returns and Exchanges
- 5-Year Warranty
Need Help?
FAQs
Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on phone, chat, or email.
Orders and Goods
What payment methods are accepted for Sunskylight?
We accept various payment methods including credit cards (Mastercard, Visa, American Express, Diners Club, Discover, JCB) and PayPal.
How quickly can you ship the parts once an order is placed?
We aim to process and ship orders within 24-48 hours of confirmation, subject to parts availability.
What is the return policy for Sunskylight?
We have a return and exchange policy in place. Please contact our customer service within the stipulated time frame for guidance through the process.
Who bears the cost of returning Sunskylight?
We cover the return shipping costs.
Where is Sunskylight shipped from?
Our products are shipped from UAE and US warehouses, or directly from our factory in China.
How can I contact customer support if I have questions or issues with my order?
Customer support can be reached via phone, email, or our website’s contact form.
What is the expected lifespan and warranty for Sunskylight?
Sunskylight’s LEDs have an expected lifespan of 50,000 hours and come with a 5-year warranty.
Product and Technology
Is Sunskylight compatible with international voltage standards?
Yes, Sunskylight is compatible with 100-240V, making it suitable for global use.
What ceiling height is required to install Sunskylight?
Our standard models require a ceiling depth of 18 centimeters (7 inches), while the dynamic sun models require 25 centimeters (10 inches). They can be installed in most conventional suspended ceilings.
Can Sunskylight be installed in bathrooms?
Absolutely, it’s suitable for bathrooms and comes with an IP67 rating for water resistance.
My room doesn't have a false ceiling; can I still install Sunskylight?
Certainly, our fixtures come with reserved holes for suspension and the shipment includes a parts kit for hanging installation.
Where can I find installation guidelines for Sunskylight?
Installation guidelines are available for download on the product details page of our website, and a physical copy is included with the product.
Installation
Does Sunskylight feature automation and sky simulation?
Yes, it includes intelligent lighting functions that simulate the changing sky, controllable through our app.
What is the Circadian Rhythm Mode in Sunskylight?
This feature simulates natural light cycles by varying brightness and color temperature throughout the day.
Is Sunskylight safe in terms of blue light emission?
Yes, it utilizes Rayleigh scattering technology to minimize harmful blue light, mirroring the natural sky.
What technology is used for the 3D sun simulation?
We use advanced technology to recreate the appearance of a far-off sun.
What are the installation options for Sunskylight?
It can be installed on both ceilings and walls.
Does Sunskylight emit UV or help in Vitamin D production?
No, it does not emit UV rays nor does it contribute to Vitamin D production.
Is Sunskylight safe to view directly?
Yes, it is classified as Risk Group 1, making it safe for all viewing conditions.
Can Sunskylight be used for plant growth?
It is suitable for growing low-light and office plants.
Can Sunskylight help with Seasonal Affective Disorder (SAD)?
Sunskylight may offer benefits for those with SAD, although it is not medically verified.